Amazon Connect vs Asterisk
Amazon Connect is listed under Telephony, Asterisk under Telephony. Shared focus: telephony. Each name links to the product's own site.
 Amazon Connect | ||
|---|---|---|
| Category | Telephony | Telephony |
| Pricing | Paid | Open source |
| Public code | No | Yes |
| Tags | telephony, contact-center, aws, ivr | telephony, pbx, sip, open-source |
| Website | aws.amazon.com | asterisk.org |
What Amazon Connect does
Amazon Connect is the AWS cloud contact center service. It handles inbound and outbound calls and routing, and integrates with Amazon Lex and other AWS services for voice bots.
What Asterisk does
Asterisk is an open-source PBX and telephony toolkit. It handles call routing, conferencing and voicemail and supports SIP, and its ARI interface lets developers connect external apps such as AI agents.
Other options
See all Telephony, or alternatives to Amazon Connect and Asterisk.